Your Questions, Answered.
At Soul Works Therapy & Wellness, we know the decision to begin therapy can bring up lots of questions, and we aim to make the process as clear and comfortable as possible. Below you’ll find answers to common questions about how we work, what to expect in sessions, scheduling, insurance, and more.. all designed to help you feel informed and supported every step of the way.
General Questions
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Therapy is a safe, supportive space where you can explore your thoughts, feelings, and experiences without judgment. Our therapists help you process challenges, build coping skills, and connect with your most authentic self. Every session is personalized to your needs and goals.
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If you’re feeling overwhelmed, stuck, or simply want to grow and improve your well-being, therapy can help. Many of our clients come to us for support with anxiety, depression, trauma, life transitions, relationships, or just wanting to feel more balanced.
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We offer individual therapy, child & adolescent therapy, couples/relationship therapy, EMDR/trauma therapy, and ongoing mental health maintenance sessions.
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Yes! We support children, teens, adults, and couples. We also work with families to strengthen relationships and communication.
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The length of therapy looks different for everyone. Some people attend for a few months to work on specific concerns, while others choose ongoing sessions for continued growth and support.
Appointments & Scheduling
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You can call us, email us, or request an appointment through our website. Our intake team will guide you through the process and match you with a therapist who best fits your needs.
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Your first session is an intake appointment, where we’ll talk about your goals, history, and what brings you to therapy. It’s also a chance for you to get to know your therapist and see if it feels like the right fit.
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Yes! We offer both in-person sessions at our Metro Detroit office and secure telehealth sessions across Michigan for your convenience.
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We ask for 24 hours’ notice if you need to cancel or reschedule. Late cancellations or missed sessions may be subject to a fee.
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Most clients start with weekly sessions, and as progress is made, some transition to biweekly or monthly check-ins. Your therapist will work with you to find what feels best.
Insurance & Payment
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Yes, we accept many major insurance plans.
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We’re in-network with select providers, and coverage may vary by therapist. Please contact us, and we’ll be happy to verify your benefits for you.
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If we’re out-of-network with your plan, we can provide you with a “superbill” to submit for potential reimbursement. We also offer self-pay options.
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Yes, we offer private pay options. A limited number of sliding scale spots may be available—please ask us if that’s something you need.
Specialized Services
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Eye Movement Desensitization and Reprocessing (EMDR) is an evidence-based therapy that helps people process trauma and distressing experiences. It uses bilateral stimulation (like eye movements, tapping, or sounds) to reduce the emotional intensity of difficult memories.
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Yes, we provide couples therapy to help partners strengthen communication, rebuild trust, and deepen connection.
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With children and teens, therapy often incorporates play, art, and creative activities to help them express themselves. We also involve parents when helpful to support family growth and understanding.
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Absolutely. A strong connection with your therapist is important, and we’ll support you in finding the best match if your first therapist isn’t the right fit.
Confidentiality & Privacy
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Yes. Everything you share is kept private and confidential, with a few legal exceptions (such as safety concerns). Your therapist will review these limits with you at the first session.
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No. Unless you give written permission, we do not share your information. For children and teens, parents may receive general updates, but the details of sessions remain private.
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Only with your consent. Sometimes, collaboration can be helpful, and if you’d like us to coordinate with another provider, we’ll ask for your signed release.
Getting Started
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Our intake team will ask you about your needs and preferences, then recommend a therapist who’s a good fit. You can also review our team’s bios on the website's team page.
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Yes, many of our therapists offer free 10-15 minute phone consultations to help you decide if it feels right.
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Just yourself and an open mind. If you’re using insurance, bring your ID and insurance card. For children, parents may need to bring completed intake forms.
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Keep it simple and reassuring. You can explain that therapy is a safe space to talk, play, and get support for big feelings. We’ll guide both you and your child through the process.
Get in Touch
Have a question or just want to connect first? You’re very welcome to reach out. This space is here for curiosity, clarity, and conversation—no pressure to book before you’re ready. Whether you’re wondering about services, fit, or next steps, we’re happy to answer your questions and help you decide what feels right for you.